Customer Management

• Fully featured, SaaS, web-based customer management solution including order management, product management, customer management, payment management, revenue management and detailed reporting
• Journal system (trouble ticket solution)
• Complete payment processing functionality for both agents and customers
• Automated management of overdue accounts
• Client branded, hosted customer portal with new customer enrolment, bill presentment, payment processing and order processing
• Sophisticated product catalogue that supports all telecom products

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